Our Story

  • Hire the very best people and treat them that way.

  • Be the one call solution to handle your life safety needs.

  • Our primary objective is to exceed your expectations and keep you as a customer for life.

Founded in 2006 by Michael O’Rourke and Steven Schlesinger, Tri State Fire Protection, Tri State Hood & Duct and O’Connell Fire have together grown to become a leading provider of fire protection and life safety services in New England.

With over 6,500 customers, Tri State offers comprehensive fire protection services across a variety of industries, including Retail, Restaurant, Property Management, Hospitality, Industrial, Education, and Government. We pride ourselves on the long-term relationships we have developed with our customers by always putting them first, no exceptions. We also invest in our team offering training and mentorship and competitive compensation and superior benefits.

We understand the demands placed on business owners and managers to maintain compliance and protect their employees, customers, and property can be somewhat overwhelming. Our goal is to offer a unique program for each customer’s particular challenges. With one phone call, our customers are able to address all of their fire protection needs, knowing that we are committed to meet or exceed their expectations every day.

In recognition of our reputation across New England, Tri State was acquired by Impact Fire Services, a leading self-perform operator headquartered outside Austin, Texas. The Tri State team is excited to have partnered with an equally high-quality fire and life safety service organization. Impact Fire Services and its sister company Academy Fire Life Safety, a provider of national account services, are owned by AI Fire. Together we are committed to providing a model offering that balances the “best of both worlds in fire protection” – capabilities and scale with personal service and accountability.

Why Tri State?

  • Our quality standards and processes combined with our superior personell will improve your system’s reliability, ensure compliance and expand the useful life of your system while saving you time and money.

  • We have a sense of urgency. We will be there today and any time you need us.

  • We can inspect, service, and repair your fire and security systems regardless of who made it or installed it.

We will provide you a free, firm written quotation and mutually agree upon a scope of work prior to beginning our process. We do it the right way. We are active members in national organizations such as the National Fire Protection Association (NFPA), National Associations of Fire Equipment Distributers (NAFED), the National Fire Alarm Association (NFA), and National Fire Sprinkler Associations (NFSA). This means we perform our work to the highest standards in the industry. We are licensed and insured professionals. We are dedicated to your satisfaction. To ensure this; before our technicians leave your work-site they will personally show you the completed work they did and validate your level of satisfaction. In addition, our administrators will call and validate your level of satisfaction. Each of our technicians is highly trained, certified, and fully insured, as well as courteous and professional and proud to be a member of our exceptional team. At Tri State an educated consumer is our best customer and our goal is to deliver the highest quality and be the lowest cost provider. We want you to be confident that the work was performed correctly and at the right price, which in the long run will give you peace of mind and save you money. For our larger and more sophisticated customers with multiple locations, complex systems and unique requirements, we will implement a customized program of reporting and service delivery that will exceed your expectations and eliminate any pain you are currently experiencing with one or multiple vendors.

Tri State in the Community

Some of the many wonderful organizations we donate to:

Tyngsborough Tiger’s
Nicholas Jennings Memorial Fund
NH Fire Men Association
Caties Closet
Easter Seals
Feast for Fire Fighters
Friendly Kitchen
FOTT-Friends of Tyngsboro Theatre
The Front Door Funds-Eduardo Delpizzo
Genesis Behavioral Health
Gilford Fire Department Relief
Gilford Professional
Girlford Rotary Club
Gilman Housing Trust
Hanscom Fire Prevention Fund
Huskie’s Jr. Hockey
Kenneth Stanton Fund
Manchester Wolves
Manchester Police Athletic League
Meredith Police
Supervisors Association

Nashua Community College
Nashua South
Cal Ripken
Nashua Symphony Association
New England Associates of Chiefs of Police
Rockn’Race/Benefit for Payson Cancer Center
NH Association of Fire Chiefs
NH Grocers Association
NH Trooper Associates
NH School Custodian Association
Keene Parks and Recreation Department
The Plus Company
Portsmouth FF Charitable Association
Rotary International
SAKA Fox Family
Sainst Foundation
Salvation Army Nashua
Speare Medical Hospital
Special Olympics NH
Umass Lowell Athletics
United Way

Licenses and Certifications

In our industry licenses, certifications and registrations are important and demonstrate competence and a commitment to excellence. Although New Hampshire is adopting a voluntary licensing program and does not require credentials in many fire and security disciplines, we require all of our technicians to be fully certified.

Hood and Duct

  • Commonwealth of Massachusetts Hood Cleaning Certificate of Competency
  • City of Boston Hood Cleaning License
  • IKECA Certified Exhaust Cleaning Specialist
  • NADCA Air Systems Cleaning Specialist
  • NADCA Certificate Ventilation Inspector
  • NADCA Ventilation System Mold Remediator

Fire Sprinklers

  • Commonwealth of Massachusetts Sprinkler Contractor License
  • Commonwealth of Massachusetts Journeyman Sprinkler License
  • Commonwealth of Massachusetts Apprentice Sprinkler License
  • Comm of Mass. Backflow Prevention Device Testing License
  • State of Maine- Fire Sprinkler Inspector
  • State of Maine – Responsible Managing Supervisor License
  • State of Vermont Fire Prevention Division-Sprinkler Systems TQP and Nicet Level 4 Designer
  • “City of Keene, NH registered agent”
  • American Fire Sprinkler Apprenticeship

Fire Alarms

  • Commonwealth of Massachusetts Master Electrician License
  • Commonwealth of Massachusetts Journeyman Electrician License
  • Commonwealth of Massachusetts Systems Technician Electrician’s License
  • State of New Hampshire Master Electrician License
  • “City fo Keene, NH registered agent”

Fire Suppression Systems

  • Commonwealth of Massachusetts Fire Equipment Certificate of Competency – Pre-Engineered Fixed Systems
  • “AMEREX-Design,Installation,Maint/Recharge of Pre-engineered Fire Suppression System”
  • Amerex-KP Restaurant Fire Suppression Systems Training
  • AMEREX – Vehicle Fire Suppression Systems and Gas Detection
  • Range Guard Wet Chem Fire Suppression Systems

Portable Fire Extinguishers

  • Commonwealth of Massachusetts Portables Certificate of Competency – Portable Fire Extinguishers
  • Buckeye

Testimonials

John Tierney and his crew at Tristate great to work with! They were punctual, friendly and quick to respond to the multitude of questions we emailed them. Not only did they look professional upon arrival, but they were efficient and hard working all day long. Being a humane society, fire hazards are our worst fear, we can sleep better at night knowing that our heating and dryer vets are hair and dust free and safe for our pets at night when we leave. Not only did they do great work, but one of the employees fell in love with a pair of cats who had been surrendered to us as a pair, he ended up adopting both siblings before the end of their work day-bonus! The Staff, Board of Directors and Pets at the Lakes Region Humane Society our thanks to you!
Megan Fichter, Lakes Region Humane Society
Mr. Wayne, I wanted to take a minute to applaud you employees, Aaron and Ian, who were exemplary in their conduct, manners, language and overall attitude. I was so pleased to be able to work with them. They are a terrific team and I am pleased with the service your company provided to have our HVAC exhaust system cleaned. Please recognize them for great effort in my office. I will be happy to recommend Tri State Hood & Duct, LLC. Thanks again for you time and efforts on our behalf.
Heather Bobbitt, Scott F. Bobbitt, DMD, PAi
Your guys just wrapped up here and we are ready for the invoice. I have to tell you that your crew was terrific. They did a professional job and they understood the difficulty with working around a “secure” facility, especially the police side of the building. Please pass on our appeciation and don’t hesitate to use us a reference anytime.
Chief William H. Sullivan, Town of Rye Fire & Rescue
I would like to take this opportunity to acknowledge Tri State Hood & Duct Cleaning for consistently exceeding our expectations in all phases of our business relationship. On the many projects we have partnered with you, Tri State has always provided high quality service and products. Your project management has allowed us to maintain or exceed project schedules with budget. I would not hesitate to recommend your services to anyone in need of Fire Protection.
Gerry Field, Caliber Contracting
It’s been a pleasure working with Tri State Hood & Duct Cleaning. We’re very pleased with everyone’s response, workmanship and professionalism.
Lisa Chenail, Cumberland Farms
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